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October 2007

October 31, 2007

The Google (Gmail) effect

One of the side-effects of Google's recent GMail announcements (which we blogged about here) is the boost it seems to have given to interest in IMAP in general, as well as the boost to IMAP specifically as it relates to Google's GMail offering.

As an example, one of the most popular destination pages on the Isode website has, for some while, been a whitepaper we released some time ago on IMAP-IDLE (IMAP's 'push' email protocol). In the days immediately following the GMail announcement, visits to that whitepaper jumped by almost 300% and have remained at a high level ever since. It'll be interesting to see if, in the long run, Google's announcement does as much for the IMAP industry in general as it does for Google's own email service.

October 30, 2007

Enterprise Instant Messaging and Presence

In an article on the Information Week website, Elena Malykhina discusses the potential of Instant Messaging (and mobile Instant Messaging) within enterprises, a refreshing approach given that much IM talk is focused on its take-up amongst individuals.

Three driving factors in the take up of IM amongst enterprises are specifically identified; compliance, security and usability but the article also makes the case for the importance of the 'presence' aspect of Instant Messaging and points out how valuable it can be for the message sender to know the status of a message recipient.

This is one of the points we made in our recent whitepaper, Isode's Presence, Real Time Messaging and XMPP Strategy, in which we made public our own XMPP IM Server development project.

Presence awareness is a real benefit to companies where communications (both intra and inter-company) are often time-critical.

October 24, 2007

IMAP access for GMail, gPhone to follow?

Google have (rather quietly) introduced IMAP support to their GMail service, in addition to the basic POP support they were previously providing for accessing GMail outside of Google's web-interface.

We've been writing about the superiority of IMAP as a mail access protocol (especially in the mobile space) for some time and its nice to see Google now offering IMAP. It's even nicer to see that Google have included in their IMAP support some elements of the IETF's LEMONADE SMTP and IMAP extensions for mobile email that Isode have been involved in both specifying and promoting.

The ability to access from multiple devices may well make IMAP the preferred protocol for a lot of GMail account holders (I know it will for me) so it'll be interesting to see how Google monetize an access mechanism which, at the moment and unlike the web interface, does not allow for the delivery of Google content ads.

As we've previously noted, IMAP is the best and logical delivery mechanism for mobile email and far superior to proprietary systems (especially when the LEMONADE extensions are taken into account) and I suspect that the appearance of IMAP access, at a time when rumors continue to swirl around the industry of an upcoming 'gPhone', is no coincidence.

The gPhone, which is evidently being built for Google by handset manufacturer HTC is rumored to be an advert supported device so presumably the IMAP email client that ships with the phone will include a mechanism to deliver content-targeted adverts with the mail.

It remains to be seen if the gPhone will allow users to receive email from non-GMail accounts. I suspect that it won't and that instead Google will expect users to route their other email accounts through GMail in order to access them on their gPhone.

This 'routing' facility is something that GMail has had virtually since launch, with Google trying to push GMail as a way of managing all email accounts via one service. I can't imagine that traditional email service providers are going to be terribly happy with this development which will both damage their brand (by moving the end-user away from direct contact with it) and weaken their financial relationship with customers, who might well begin to wonder if there's any reason not to adopt Google as their main mail service provider.


Those email service providers do have a way of fighting back however, by implementing their own 'all in one gateway' service using products like Isode's M-Box POP/IMAP Gateway product.